We Are Here To Assist & Reassure You
How do I get feedback?
When you start lessons with us your child will be given one of our “Aquatic Learning Passport Progress” books. These outline the different levels that we run in our scheme and the criteria required for the children to progress to the next level. At various times throughout the year you will be emailed and asked to bring the book along for us to update. We find these are a good way to give feedback to parents and also motivational for the children.
Our poolside co-ordinators are there as a first point of contact for parents/children and also to ensure the smooth running of the poolside and classes. You can of course also make contact with us via telephone or e-mail at anytime.
What about the teachers?
Teachers are experienced and appropriately qualified to give you the best quality service. The teachers are in the water when teaching all levels upto and including Beginners two level in order to increase confidence, make communication easier, give demonstrations, and provide physical support if required.
Obviously everyone gets ill or has a holiday from time to time but we do aim to ensure the same teacher as much as possible so the children benefit from continuity. If a replacement teacher is used then please be assured that the replacement shall be fully briefed about the class and will follow the lesson plan as the usual teacher would have given. Aquatic Learning is registered with Disclosure Scotland and teachers PVG checked accordingly.
… and the lessons?
Although not mandatory we have found from experience that children progress quicker when wearing goggles and fitted swimming costumes. We also try wherever possible not to use swim aids however if you feel your child needs armbands initially to help them settle into the class then this is not a problem. We’ll work with it until we feel they are ready to go it alone!
All our classes are deliberately kept small in size, (see the Swim level for children page for ratios), which allows teachers to get to know the pupils better and hence provide tuition that caters more for individual needs & fears.
Lessons are based around the Scottish Swimming National Plan for Teaching Swimming.