-Once a booking is made we regretfully cannot give refunds for non-attendance. -Payment must be made prior to the course starting. -In the unlikely event that lessons cannot be delivered by Aquatic Learning due to a pool closure lessons shall be rescheduled, we shall offer lesson credit(s), or lessons at another venue. Refunds shall not be given. -Our swim teachers normally work in the water with those puplis who they feel will benefit more from this. If you would like to discuss our teaching methods in more detail, please call us. -Parents/guardians should have children ready on poolside not more than 5mins before their lesson is due to start and parents should be waiting to recieve their child as soon as their lesson ends. For safety reasons we cannot take responsibility for children before their lessons have started or after they have ended. -In the event of unsafe or disruptive behaviour of any swimmer Aquatic Learning reserves the right to ask that swimmer to leave the lesson. -Unfortunately teachers get ill like everyone else and therefore Aquatic Learning Ltd reserves the right to use alternative teachers qualified to the same level should your teacher be unavailable.

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